Shipping Information

Due to COVID-19, our estimated shipping times may be impacted. Please allow some extra time for delivery.

Otakuform Inc is proud to say we offer shipping worldwide; excluding North Korea, Sao Tome, Principe, Pitcairn Island, Wallis and Futuna . 

We offer a flat rate shipping rate of $3.95USD for Orders under $45.00USD or FREE Shipping service for Orders over $45.00USD or more.

Please ensure all delivery information is correct, especially the unit or suite number, if applicable. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your parcel. Delays may also occur as a result of customs clearance.

All Orders are processed and shipped within 3-6 days of placement unless otherwise stated.

Tracking Information will be sent to you for each package that are shipped out. Once your order is shipped, we will send you a shipping confirmation email containing the tracking number and link so you can see and follow your parcel's journey - alternatively you can check HERE 

Please note tracking activity may only update when it reaches your local courier.

Some countries may charge import taxes and duties upon reaching customs. We will send your items in one or multiple package and declare a reasonable but low value in order to get through your local custom.

Generally, there are no additional duties items. In the case that you are charged, duties and taxes are the responsibility of the buyer. 

Otakuform is not responsible to these additional charges once the package is shipped to you. we highly recommend contacting your local customs office for any current duty rates and taxes before placing an order. Please note due to the unprecedented impact of COVID-19, shipping delays can be impacted. Please allow extra time for delivery. We appreciate your understanding and patience.

REGION

COUNTRY

DELIVERY TIMES
(WORKING DAYS)

North America

United States, Canada

within 15-20 days

Europe

France, Spain, Germany, United Kingdom, Italy, Sweden, Norway, Switzerland, Austria, Poland, Netherlands, Belgium, Denmark, Finland, Greece, Ireland, Portugal, Ukraine

within 15-20 days

Oceania

Australia, New Zealand

within 15-20 days

Asia

Hongkong, Taiwan, Singapore, Macau, Japan, South Korea, India, Malaysia,Thailand

within 10-15days

Worldwide

Other Countries

within 15-20 days

Delivery Times do not Including our Processing and Handing or unexpected weather or custom delays